GrydBase

Customer-Care SMS Terms

Last updated July 21, 2026

1. Program

GrydBase, a product of Caleb Media Studio LLC, uses text messaging for one-to-one customer care, including support replies, account and service updates, scheduling, and requested follow-up. The program is not intended for unsolicited advertising, purchased lists, or promotional blasts.

2. Permission

By providing your mobile number and checking the SMS consent box, or by initiating a text conversation with GrydBase, you authorize customer-care texts at that number. Consent is not a condition of purchasing goods or services.

3. Frequency and charges

Message frequency varies based on your requests and relationship with GrydBase. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

4. Opting out and help

Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to stop messages. Reply START, UNSTOP, or YES to restore permission after opting out. Reply HELP or email support@grydbase.com for assistance. You may also use the public online opt-out page.

5. Availability

Messaging may be delayed, filtered, limited, or unavailable because of carrier rules, verification requirements, outages, abuse prevention, or other technical conditions.

6. Contact

Questions about this program may be sent to support@grydbase.com.