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GrydBase

Dispatch & Field Ops

Dispatch your team.
Own every job.

Assign work, track status in real time, and keep field teams and customers aligned — from one place.

Dispatch Board

Available

Your whole day,
one command center.

See every job, every technician, and every status without a spreadsheet. Drag to reassign. Click to see details.

  • Kanban columns — Open, En Route, On Site, Done
  • Filter by technician, trade type, or priority
  • Assign from the board with one click
  • Customer name, address, and job type on every card

Dispatch

Friday, May 16 · 3 technicians · 7 jobs

New job

Jordan Reyes

Ava Brooks

Miguel Santos

AC repair

Torres Residence

8:00 to 10:00

Install thermostatNguyen Home

Service call

Park Office Bldg

1:30 to 3:30

Maintenance visit

Westbrook HOA

7:30 to 11:30

Urgent: no cooling

Whitfield Dental

Duct inspection

Okafor Supply

9:00 to 11:00

Compressor swap

Lakeview Café

12:30 to 4:30

Live Map

In development

Know where every
tech is right now.

Stop texting "where are you?" See every technician on a live map, with their current job status and ETA.

  • Real-time GPS positions from the mobile app
  • Color-coded by job status — driving, on site, done
  • Click any pin to see their current job details
  • Route planning built in for multi-stop days

Dispatch

Friday, May 16 · 3 technicians · 7 jobs

New job

Jordan Reyes

Ava Brooks

Miguel Santos

AC repair

Torres Residence

8:00 to 10:00

Install thermostatNguyen Home

Service call

Park Office Bldg

1:30 to 3:30

Maintenance visit

Westbrook HOA

7:30 to 11:30

Urgent: no cooling

Whitfield Dental

Duct inspection

Okafor Supply

9:00 to 11:00

Compressor swap

Lakeview Café

12:30 to 4:30

Forms & Checklists

In development

Nothing gets
forgotten on site.

Techs complete checklists, attach photos, and get sign-off — all from their phone. No paper, no surprises.

  • Custom checklists per job type or trade
  • Required fields block job completion until filled
  • Photo attachments tied directly to checklist items
  • Customer sign-off captured on the spot
9:415G

Today · 2 of 4 jobs

AC repair

En route10:00 to 11:00

Rachel Kim

(407) 555-0172

214 Orange Ave, Orlando

12 min away

Unit not cooling. Customer is home until noon. Gate code 4471.

Add notePhotos
Arrived on site

More in Dispatch & Field Ops

  • Job Notes & Activity

    Available

    Every note, photo, and status change logged to the job timeline automatically.

  • Job Assignments

    Available

    Assign jobs to specific technicians with one click from the dispatch board.

  • Technician Status

    In development

    Techs update their own status from the mobile app — no check-ins required.

  • Route & ETA Planning

    In development

    Auto-generate optimized routes for multi-stop days and share ETAs with customers.

  • Time Tracking

    Roadmap

    Log clock-in/out per job for labor cost reporting and payroll prep.

  • SLA Queues

    Roadmap

    Priority queues with escalation alerts when response times are at risk.

Put the whole business in one place.

Create a free instance and bring in your first customer today.